The Psychology of Quality and More |
TeamsA team is a group of people with some commonality of work objectives. That is, they need to collaborate to some degree. They may be doing similar tasks or sharing the same resources, but the work doesn't really matter: what does matter is that they need to get on with one another. Humans are a tribal species and when they get together they form tribes and fall into various roles (leader, ideas-person, tools expert, etc.) and there are many ways of categorizing these divisions (eg. the Belbin team roles). When teams get together, they go through a process of sorting out the roles. The main stages are:
Occasionally, teams are extremely successful and have incredible team spirit. Such teams have been found to have two characteristics:
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