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This is the entire text from my 400+ page book 'A Toolbook
for Quality Improvement and Problem Solving', now in around 700 hyperlinked web
pages.
There is a standard layout in each chapter of:
There are 33 chapters describing tools in detail
here. With the 'Practical Variations' section, there are actually around 100
tools described in detail.
Some tools, by definition, have a mathematical
content. It is assumed that you have an average mathematical capability, but are
not a statistician. Where appropriate, calculations are shown with examples,
plus 'circles and arrows' to show what goes where in formulae.
If you're not sure which tool to use when, The
'Finder'
chapter will help point you in a useful direction.
History
I wrote the book in the mid-90s as a collection of
all I could find about the general 'Quality Tools' used for TQM, process
improvement, etc. It was published by Prentice Hall.
David Straker
See also
Related sites which provide many more tools:
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