The Psychology of Quality and More

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Zenbara (also called teardown) means 'dismantling'. It is the principle of taking a product to pieces, bit by bit and examining each part in great detail.

It is useful for several situations:

  • It is during the research and development phase and dismantling a product that has been used for some time will show how it is wearing, developing hot spots, etc.

  • During manufacturing, samples may be taken apart to check that they have been assembled exactly right.

  • A product has failed unexpectedly and requires careful analysis to find the failure and its root cause.

  • A competitor has produced a strong product. Zenbara leads to understanding of how they did it and uncovers the underlying design and principles which, when understood, can be imitated and improved upon.

See also:

Process improvement

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