Process Maturity Types
Processes may vary in maturity depending on how well defined they are. Four
- Artisan process: Made up on the fly, possibly as a temporary
measure by someone who has a reasonably good idea of what to do. May be
quite inefficient, but 'does the job'.
- Project process: Organised, planned and formally resourced and
managed, but still a 'one off' activity.
- Operations process: A repeating process that has been (or is
being) optimized to increase quality and decrease cost and time.
- Automated process: An optimized process that has now been
automated as fully as possible.
Note that automation of a project or artisan process is not a good idea
as all you are likely to be doing is freezing an inefficient process.