The Psychology of Quality and More

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A Toolbook for Quality Improvement and Problem Solving (contents)


The Quality Toolbook > Flowchart

When to use it | How to understand it | Example | How to do it | Practical variations


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The Flowchart is used to show the sequential steps within a process.


Flowcharts are often, but not always, included in descriptions of the first seven tools. They are also known as Flow Diagrams, Process Deployment Flows and Process Flowcharts. They are different from Flow Process Charts, which focus more on the type of action than the actual action.

The word 'Flowchart' is sometimes used to describe a wider variety of diagrams than is shown here, some of which show relationships (see Relations Diagram) and input/output flow rather than sequential actions.

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