The Psychology of Quality and More

Flowchart

The Flowchart is a simple mapping tool that shows the sequence of actions within a process, in a form that is easy to read and communicate.

The basic element of a process is a simple action, which can be anything from striking an anvil to making a cash payment, and is represented as a box containing a description of the action. The mapping of 'what follows what' is shown with arrows between sequential action boxes, as in the illustration. This also shows the boxes for process start and end points of which there are normally one each.

See also:

Toolbook chapter: Flowchart