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Surveys

The Quality Toolbook > Surveys

When to use it | How to understand it | Example | How to do it | Practical variations

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Surveys are used to gather information from people.

• When to use it: Situations when it is useful.
• How to understand it : Details of how it works.
• Examples : Some examples of usage.
• How to do it : Step-by-step instructions on using it.
• Practical variations : Variants and variation.

Notes

The roots of modern surveys come largely from marketing, where they are used for identifying customer opinions, needs and expectations.

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