The Psychology of Quality and More

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Beyond Six Sigma

~ David Straker ~


-- Introduction -- Focusing statistics for value -- Deepening strengths --
-- Adding critical skills -- The bottom line -- References --

-- Printer-friendly one-page --

The bottom line: horses for courses

A problem that any standardised business improvement system faces is that one size does not fit all. Six Sigma does a very good job of providing a number of the tools and techniques to succeed, and can be supplemented with a range of other approaches.

In the end, however, the best approach is one which aligns the approach used to the environment in which it will be used. Whilst off-the-peg approaches can give a quick start, those who win the business race are often those who spend time in ensuring their methods of improvement will continually and optimally work for them.

Building a made-to-measure improvement system is not easy. Starting with a careful assessment, a deep and systemic understanding is used to develop an aligned and aligning approach that integrates fully with the business. It requires significant investment and deep expertise, but it can be done. And the result can be the world-class company that is every CEO’s dream.


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