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Beyond Six Sigma

~ David Straker ~


-- Introduction -- Focusing statistics for value -- Deepening strengths --
-- Adding critical skills -- The bottom line -- References --

-- Printer-friendly one-page --

Failure of Six Sigma implementation – a couple of discussion threada on iSixSigma around instances where the approach has failed. - gives examples where Six Sigma did not work and points out some of its limitations. - In an article entitled ‘Who Needs Six Sigma Anyway?’ D. H. Stamatis points out how “Six Sigma presents absolutely nothing new to the quality field of defect prevention”. - ‘deconstructs’ Six Sigma, showing how its reported successes are not reflected in high-visibility adopter’s business results. What it does not explain is how and why Six Sigma succeeds where other programmes have failed.

Companies extending content of Six Sigma - briefly describes Honeywell’s extended approach to Six Sigma. - article on ‘Lean Sigma’ explaining how Six Sigma lacks tools to address ‘lean’ situations. reports on success in IT and advises taking a realistic and customising approach.

Project management - describes a Microsoft product aimed at supporting project management.

George Eckes and Sandra Derickson, Six Sigma Team Dynamics: The Elusive Key to Project Success, Wiley, 2002 – highlights the fact that “team dynamics is one of the biggest factors in success or failure of Six Sigma projects”.

People - highlights the need for balance between human and statistical/technical concerns.

Strategy - James Harrington explains how Six Sigma did not help Motorola when they made strategic errors.

Systems - Michael (Reengineering) Hammer points out that Six Sigma’ s project focus best works as a part of a larger process-driven programme.


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