The Psychology of Quality and More |
Quo Vadis:
|
Level no | Level name | Management style | Individual approach | Critical domain |
1 | Suppressed | Opposing | Displacement | None / product |
2 | Enabled | Ignoring | Skunkworks | Near |
3 | Encouraged | Supporting | Analytic / intuition | Process |
4 | Educated | Training, structure | Tools, skill | Distant |
5 | Enlightened | Deep understanding | Appropriate | Strategic |
To transition from each level requires a cultural shift to create and sustain the change the behaviours that are implicitly required for the next level of innovation maturity. Each of these maturity levels is described in the sections below.
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