The Psychology of Quality and More |
Quo Vadis: Where does an innovative company go next?David Straker
-- Introduction -- Level 1 -- Level 2 -- Level 3 -- Level 4 -- Level 5 -- Limitations/future -- References -- -- Print-friendly one-page --
References1. Crosby, Philip, Quality is Free, Mentor Books, New York, 1979 2. Morgan, Gareth, Images of Organisations, Sage Publications, Newbury Park, CA, 1986 3. McGregor, Douglas, ‘The Human Side of Enterprise’ in Adventures in Thought and Action, Proceedings of the Fifth Anniversary Convocation of the School of Industrial Management, MIT, 1957, pp. 23-30 4. Hertzberg, Frederick, Work and the Nature of Man, World Publishing Company, 1966 5. David Milsted, They Got it Wrong (The Guiness Dictionary of Regrettable Quotations), Guiness Publishing, London, 1995 6. Walton, Mary, The Deming Management Method, Perigree Books, NY, 1986 7. Packard, Dave, The HP Way, HarperBusiness, 1995 8. Peters, Tom and Waterman, Robert, In Search of Excellence, Harper and Row, NY, 1982 9. Kohn, Alfie, Punished by Rewards, Houghton Mifflin, NY, 1995 10. Finke, Ronald A, Ward, Thomas B, Smith, Steven M, Creative Cognition (theory, research and applications), MIT Press, 1996 11. Fritz, Robert, The Path of Least Resistance, Fawcett Columbine, NY, 1984 12. Oakland, John, Total Quality Management, Butterworth-Heinemann, Oxford, 1989 13. Straker, David, A Toolbook for Quality Improvement and Problem Solving, Prentice Hall, 1995 14. Osborn, Alex, Applied Imagination (Third Edition), Scribner, NY, 1963 15. Beach, Lee Roy, The Psychology of Decision Making, Sage Publications, Thousand Oaks, CA, 1997 16. What Money Makes You Do, Fortune, August 17, 1988, page 79 17. de Bono, Edward, Serious Creativity, HarperCollins, London, 1992 18. Ceserani, Jonne and Greatwood, Peter, Innovation and Creativity, Kogan Page, London, 1995 19. Isaksen, Scott, Dorfal, K. Brian and Treffinger, Donald, Creative Approaches to Problem Solving, Creative Problem Solving Group, Buffalo, NY, 1994 20. Rogers, Carl, Towards a Theory of Creativity, in P. E. Vernon (ed.), Creativity, Penguin Books, Harmonsworth, UK, 1970 21. Watzlawick, Paul, Weakland, John and Fisch, Richard, Change: Principles of Problem Formation and Problem Resolution, W. W. Norton and Company, NY, 1974 22. Adams, James L., Conceptual Blockbusting (Third edition), Addison-Wesley, Reading, MA, 1986 23. Maslow, Abraham H., Motivation and Personality (Third edition), Harper and Row, NY, 1970 24. Argyris, Chris and Schön, Donald, Organisational Learning II, Addison Wesley, Reading, MA, 1996 25. Harris, Thomas A., I’m OK, You’re OK, Pan Books, London, 1970 26. Janis, I, Victims of Groupthink, Houghton Mifflin, Boston, 1982 27. Bion, A, Experiences in Groups and other Papers, Tavistock, London, 1961 28. Kirton, Michael J., Adaptors and Innovators: A description and measure, Journal of Applied Psychology, 61, 1976, pages 622–629 29. Dilts, Robert B., Epstein, Todd and Dilts, Robert W., Tools for Dreamers, Meta Publications, Capitola, CA, 1991 30. Gardner, Howard, Creating Minds, BasicBooks, NY, 1993. 31. Shekerjian, Denise, Uncommon Genius, Penguin Books, NY, 1990 32. Gordon, William J. J, Synectics, Harper & Row, NY, 1963 33. Connor, Darryl, Managing at the Speed of Change, Villard Books, 1993 34. Rogers, Everett, Diffusion of Innovations, The Free Press, 1962 35. Miller, W. C., Validation of the Innovation Styles Profile, Global Creativity Corporation, CA, 1986 36. Amabile, Theresa M., How to Kill Creativity, Harvard Business Review, September/October 1998, pages 76 to 87.
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