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Flow Process Chart: ExamplesThe Quality Toolbook > Flow Process Chart > Examples When to use it | How to understand it | Example | How to use it | Practical variations
ExampleWhen a luxury biscuit manufacturer started rewarding people for improving their own processes, the people on the baking line decided to see how they could improve their process. They started in the less contentious area of materials process flow, charting how the biscuit was made, as in the illustration. They noticed from this chart that the rejection rate of baked biscuits was very high. An easy improvement was to add an inspection just after the biscuits were molded, as wet mix could simply be returned to the molder. This resulted in a significant reduction in a previously high reject rate of baked biscuits. In a later improvement, the mixing and molding processes were improved to reduce the rejection rate further.
Fig. 1. Example Flow Process Chart
Other examples
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