The Quality Toolbook
> Cause-Effect Diagram
When to use it | How to understand it |
Example | How to do it | Practical
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The Cause-Effect Diagram is used to identify and structure the causes of a given effect.
The Cause-Effect Diagram is one of the
first seven tools. It is also called a Fishbone Diagram, because of its shape, or an Ishikawa Chart, after its originator, Kaoru Ishikawa, who first used it in 1943.