The Psychology of Quality and More

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A Toolbook for Quality Improvement and Problem Solving (contents)

Tools For Applications

The Quality Toolbook > Tools for Applications


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For tools to add value in any situation, they must help satisfy specific needs. This chapter identifies key needs in these areas and identifies characteristics of tools that are required to address these needs. These are then used to classify and identify types of tools. Finally, tools in this book are related back to the applications that were identified in the chapter on Applications for Tools.

Major sections in this chapter are:


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